Automotive
Connect the WhatsApp Business API with your CRM systems to send messages to relevant segments informing on updates and personalized content.
Retail
Live 1:1 engagement with your users and consumers. Chat casually with your clients and answer their needs with the help of full media support: images, video, pdf or location sharing.
Telecommunication
Offer a WhatsApp feedback button on your website and engage with your customers. Partnering with eKomi we help you collect, manage and publish user and product reviews.
Fintech
Extend your sales activities with WhatsApp and equip large sales organisations with a GDPR compliant sales platform based on the WhatsApp Business API. Our communication cockpit is available browser based, as an iFrame or as an app.
Through WhatsApp customer can initiate conversations and ask for support regarding purchase details, delivery update etc. If designed and architecture well, you can seamlessly connect your existing CRM tools such as SalesForce, FreshDesk (or in-house software) including live chat agents like Textzo to your WhatsApp Business API Client. Example of a transaction on WhatsApp, image source.
Human Resources
Fast and uncomplicated contact between applicants and companies. Whether it's questions about the vacancy of the position, the application process, the status of the application, making an appointment or similar - be creative. Greet an applicant by video message or set a challenge. In addition to CVs in PDF format, applicants can send photos, videos and voice messages to your company.
Enable purchases and bookings through WhatsApp by integrating your internal APIs to the WhatsApp API Business Client.
Use NLP to understand the context of user inputs and help them discover relevant products and services by connecting your search APIs with the WhatsApp Business API Client.
Process online payments by providing dynamically generated payment links through WhatsApp.
Send purchase invoice and bill details as an attachment through WhatsApp.
Provide shipment details and automated updates through WhatsApp.
Notify users about upcoming events and tasks.
Design bots and automated processes (RPA) as per the specific requirements of both customers and internal terms, such as: Collecting feedback from users, Enabling conversational forms and gathering data through WhatsApp, Extracting leads submitted on WhatsApp groups of sales terms and Updating them into excels sheet, etc.
Textzo solution is easy to use, simple and powerful. Anyone can compose and send personalized SMS messages to an individual or a group of contacts from textzo.co
